422: Should Chiropractors Charge Patients When They Miss Appointments?
The other day, one of my NEXT Step members asked me about charging patients for missed appointments. He was concerned that charging patients would upset people and keep them from
chiropractic patient retention
402: 7 Reason Why Chiropractors Accept Crappy Patients Even Though They Shouldn’t
Sometimes chiropractors accept crappy patients without knowing it until later. Other times, chiropractors have a pretty good idea that a patient isn't going to be a good fit before they
391: Why Chiropractors Don’t Get More New Patients From Social Media
Most chiropractors don't get anywhere near the number of new patients from social media that they would like to. They consistently create content, but they get very little from it.
387: Talking Chiropractic With Chris Chippendale
In this chiropractic podcast episode, I had Chris from PatientCentered.co.uk hanging out with me. We spent some time talking about what it was like for Chris to grow up as
373: 4 Goals = Better Patient Retention
Patient retention is important regardless of whether you are a chiropractor who mostly sees acute care patients, or you are a chiropractor with a practice full of wellness patients. Unfortunately,
367: Why I Dislike Year-Long Chiropractic Care Plans
Year-long chiropractic care plans are pretty common amongst a lot of chiropractors. Patients will come in with a particular problem (big and small) and they will leave with care recommendations
358: Patient Retention Starts Before Your Patients Walk In The Door
Patient retention is important for every chiropractor. But most chiropractors assume that patient retention starts after a patient starts care. That's a huge mistake. There are actually 4 phases of
355: Understanding Patient Retention For Chiropractors
Patient retention is an important topic for chiropractors. Not only is it tough to run a successful small business if everyone who comes in the front door is leaving out