The other day, one of my NEXT Step members asked me about charging patients for missed appointments. He was concerned that charging patients would upset people and keep them from coming back.

In this week’s chiropractic podcast, I talk about the pros and cons of charging patients for missed appointments. I also share the advice that I gave my client along with some advice that I got from a who’s been charging for missed appointments for years now. Let’s get started.


FREE Practice Assessment

If you would like to get more patients from the internet, improve your Google listing, get more reviews, or optimize your website, I would love to show you how. See how your practice stacks up against other chiropractors in your area.

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Business Training For Chiropractors

Feeling stuck? Overwhelmed trying to grow your chiropractic practice? Get access to common-sense business & marketing training that you can use today. Join NEXT Step!

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Help With Credit Card Processing

Merchant services (credit card processing) is one of those things that we all need as business owners, but merchant service companies often make you feel like you’re getting screwed. So it’s nice to meet people who are willing to be honest with you and who aren’t trying to pull one over on you.

That being said, Lisa Border is someone I highly recommend. She helps small business owners sort through the headaches of credit card processing. Her number is 618-610-3047. You can call or text her if you are interested in talking to her about merchant services. If she can help, she will tell you. If she can’t help you, she will tell you that, too. Zero pressure.


Jerry Kennedy
Jerry Kennedy

Chiropractor, Christian, husband, father, chiropractic meme wizard, podcast host, and founder of Rocket Chiro